Mental Ward

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VMware 'YouTube Fiasco' Put to Rest

Hopefully the VMware YouTube saga has now seen its last chaper. Scott Drummonds, the VMware employee who posted a highly provocative YouTube video showing Microsoft's Hyper-V hypervisor repeatedly crashing under a workload, has publicly apologized for the matter.

"I made a bad call," states Drummond simply. He continues:

"...my intention to stir the pot with eye-poking banter has put my credibility and by association VMware’s credibility in question among some of you.  For this I apologize.

I’ve removed the video from YouTube.  I’ve also sent a note of apology to Jeff Woosley at Microsoft."

These are very gracious comments, and speak highly of Drummonds and VMware. He doesn't try to defend his actions or pass the blame onto anyone else. He mans up and admits his error. Removing the video was a key remedial action as well. One can argue that it should have been taken down long ago, but the fact is that it is down now. In the end, it ended up rebounding on VMware like a razor-edged boomerang. People are now sophisticated enough abou the Internet to realize naked FUD when they see it (much like the Microsoft "Busting VMware Myths" video).

Still, there's not a person reading this that hasn't made a mistake or two (or two million and two, in my case); Drummonds' classy apology should close the matter, as far as I'm concerned.

Hopefully, it will also serve as a warning to other vendors: work on making your own products better, instead of spending time bashing the competition. It's wasted, and counterproductive, energy.

Posted by Keith Ward on 06/11/2009 at 2:49 PM


Reader Comments:

Sun, Jun 14, 2009 John Gilham San Diego

@Duncan - IMHO, Vmotion is not worthless...it's just unnecessary for 95% of customers in the real world. There failover times can wait 25 seconds instead of 5…and companies don’t need to pay VMWare $$$ for commodity virtualization for most small, medium, and large businesses. Their "calculator" is full have incorrect assumptions in the real world...however Microsoft's Vista calculators can also be just as bad. As for the mythbusters...at least they explained their position as opposed to a anon video VMware posts. It wastes my time when I have to undo VMware's false FUD campaign of instability (on MS and Xen) to my customers.

Sun, Jun 14, 2009 Duncan Netherlands

You really need examples Steve? The chips at VMworld? The numerous post on VMotion being worthless. The TCO/ROI calculations which apparently uses a defect calculator. The list goes on and on... And I'm not even talking about the Mythbusters video's where they are talking about an extra layer. These were so far off it wasn't even funny anymore.

Sat, Jun 13, 2009 Jason

YYANG, what does it matter? He apologized. Quit stirring the pot. STEVE, also stirring the pot attacking Duncan on someone elses's blog. You're no better than VMware or Microsoft.

Fri, Jun 12, 2009 Steve

Hey Duncan,Pretty lame to put a post like that - give some examples before you go mouthing off!

Fri, Jun 12, 2009 Craig

I agree with your last statement that vendors and really all people, should focus on doing their best and not bash others.

Thu, Jun 11, 2009 yyang

OK, so "classy apology" means succumbing to pressure after being outed 3-4 times by the folks at MSFT. It's pretty obvious Mr. Drummond was slapped pretty hard by his management team and the apology comes across as very insincere.

Thu, Jun 11, 2009 Duncan

I just wonder if Jeff will apologize for all the FUD MS has spread the last years and if he also will remove the FUD...

Thu, Jun 11, 2009 Pablo

Keith, Shouldn't you also say what you really mean, "leave the bashing to web sites like us?" In a crowded news market you don't want the competition! You're smoking crack if you think one incident a tiny number of customers even noticed, and fewer cared about either way, is going to alter human behavior.

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