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France Telecom Offering DaaS for SMBs

When Tarkan Maner, President and CEO of Wyse, and Jeff McNaught CMO, stopped by our offices in Framingham to chat, they mentioned a very interesting deal the company recently completed with France Telecom. Citrix is also involved with its XenDesktop product.

Basically FT is going to provide desktop as a service using thin clients and targeting the SMB market (e.g. law firms and accounting firms with 100 or fewer employees). Maner also told us that Wyse has got something going with Google and the Aussie carrier Telstra on the consumer side but pointed out that activity here in the U.S. has been sluggish by comparison.

I've blogged before about telecoms getting into DaaS --- startups Desktone and Simtone are both players in this market. There are also forays into cloud computing by companies like AT&T. But here's the thing. Do you really want, say, Verizon or AT&T providing your raw compute at home? The answer is: It depends. It depends on who you are, what you need in terms of applications, cost (of course) and how well the telecom designs, markets, maintains and supports the service. And that's a lot of hurdles for a carrier to cross to get to a winning strategy.

Would you buy DaaS from a telecom or recommend that someone else do it? Better yet, the skeptic in me would love to hear from anyone who enthusiastically supports this business model. Post here or shoot me an e-mail.

Posted by Tom Valovic on 01/12/2009 at 10:28 AM


Reader Comments:

Sun, Jun 7, 2009 Vikram Chandna Bangalore

Finally, I see the DaaS adoption taking place. It is going beyond SMBs. The enterprises are adopting it selectively for section section of employees or departments. In my view, desktop has moved from its role as a terminal for corporate applications and a tool for productivity applications into a true computing platform. Hence, I am laying my bet on DaaS.

Tue, Jan 27, 2009 Lorenzo Mejia Durham, NC

Control (not "ownership"!) of our personal data by a third-party in the DaaS model is a fair concern. At the end of the day, however, we live in an economy where we get huge benefits by trusting third-parties to do things for us because they can do it better and more efficiently than we can ourselves.

Charles Schwab knows every stock I own. AT&T knows everyone I call and for how long. VISA knows how much I spend and where I spend it. No different with a DaaS service.

Assuming you have good bandwidth, there is no reason why a hosted Virtual PC service won't beat the pants off of a traditional PC. I don't know anyone who likes spending one Saturday afternoon each month running anti-virus, defragging, etc. on the spouse's and kids' PCs. Once the telcos define what service they want to offer, you can be sure that it will run like a fine Swiss watch.

Thu, Jan 15, 2009 steeladept

I am strongly against DaaS in any form because I don't believe others should own my data and be able to hold it hostage against me. That said, if I were to change my mind and use a DaaS solution, I don't see why a provider solution would be any worse that anyone else. In fact, it may be quite a bit cheaper as they package it with the connection fee(s). You are already trusting and paying them for the connection that you would depend on, what would be the difference if you extended that to other computing needs (again, assuming you buy in to this thinking)?

Thu, Jan 15, 2009 Anonymous Anonymous

I am strongly against DaaS in any form because I don't believe others should own my data and be able to hold it hostage against me. That said, if I were to change my mind and use a DaaS solution, I don't see why a provider solution would be any worse that anyone else. In fact, it may be quite a bit cheaper as they package it with the connection fee(s). You are already trusting and paying them for the connection that you would depend on, what would be the difference if you extended that to other computing needs (again, assuming you buy in to this thinking)?

Thu, Jan 15, 2009 Anonymous Anonymous

I am strongly against DaaS in any form because I don't believe others should own my data and be able to hold it hostage on me. That said, if I were to change my mind and use a DaaS solution, I don't see why a provider solution would be any worse that anyone else. In fact, it may be quite a bit cheaper as they package it with the connection fee(s). You are already trusting and paying them for the connection that you would depend on, what would be the difference if you extended that to other computing needs (again, assuming you buy in to this thinking)?

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