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SunGard Availability Reveals Recovery Plan for Large Enterprises

SunGard Availability Services rolled out its Managed Recovery Plan designed to help large enterprises focus on primary production operations as opposed to optimizing application recovery. This Recovery-as-a-Service offering, which serves both physical and virtual environments, can be hosted from various locations and relies on a relationship between a remote SunGard recovery expert and the customer's IT operations.

The "recipe for recovery," as SunGard puts it, goes beyond support for x86 systems and cloud-based applications to also include mainframes, Solaris and other technologies. "With this service, SunGard experts manage the entire recovery lifecycle for organizations, helping lower the cost, burden and risk in the recovery process," the company said.

The program includes planning, scoping, implementing, testing and operating recovery processes, helping customers identify and address root cause recovery pain points. These pain points include change management for disaster recovery plans and procedures, and staff availability and skill levels needed to support testing and recovery activities.

There are four primary Managed Recovery Plan components. The first is definition and maintenance of recovery plans, procedures and recovery infrastructure configurations. The second is recovery procedure execution, including startup of operating system, network and backup servers. The third is recovery management during disasters, and the fourth is post-test reporting, including detailed review of test activities, gap analysis, recommendations for improvements, remediation plan, program status reporting, contract maintenance and updates.

Prices for the plan start in the range of $10,000.

Posted by Bruce Hoard on 11/15/2011 at 12:48 PM


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