The Infrastruggle

The Software-Defined Storage 'Revolution'

They're not always what they're cracked up to be.

The press and analyst community have been amping up the rhetoric for the past few years, assigning the term "revolutionary" to just about every technology introduced (or in many cases resurrected) into the market, and making a lot of IT folk concerned that they may be missing out on an important trend. A lot of folks have reached the saturation point -- the place where we immediately doubt the credulity of any such claims and the integrity of those who make them.

I happen to combine a long career in IT with a couple of degrees in political science and international relations -- a mix that provides, perhaps, a hybrid perception of both technology and revolution. From my perch, it seems that, in both the fields of contemporary politics and contemporary technology, the propagandists -- er, marketing folks -- have taken control of the dialog. Whatever merits there might be in the case for revolutionary change, they often get diluted, distorted or perverted by the marketing hype -- i.e., the propaganda -- around the effort.

The Sound of Inevitability
True revolutions are inevitable. Revolutionary thinkers will tell you that conflict reaches a point where issues can no longer be resolved through conventional institutions or processes, and a straw is finally introduced that breaks the camel's back. Conflict ensues, according to the theory, resulting many times in the triumph of "reactionary forces" -- that is, the existing order prevails. Sometimes, very rarely, revolutionaries win the day and become the new order.

The thing about revolutions is that you can't make them happen. They just do. They happen as a result of inevitable and immutable forces that cannot be directed or diverted or contained. They happen because they have to.

Usually, revolutions occur when the price, the cost, the downside of revolution doesn't seem as terrifying or insufferable as the continuation of the status quo. Ideally, the revolution promises better than the current state of affairs, better outcomes, and meaningful improvements in the way things are. Unfortunately, most 20th- (and 21st-) Century revolutions have been characterized not by the advancement or progress of organizations or groups toward a better outcome; instead, the so-called revolution has been cover for a changing of the guard, the shift of power from one group of corrupt so-and-so's to another.

SANs: The Revolution that Wasn't
So it is with most technology revolutions. The storage area network (SAN) was supposed to bring about a kind of nirvana in which all storage vendor gear participated in a common network infrastructure and a common management scheme designed to bring new value and order to the IT universe. That was the vision of the Enterprise Network Storage Architecture (ENSA) that came out of Digital Equipment Corporation, via Compaq Computer Corp., in the 1990s. ENSA was supposed to end the old storage model -- the hegemony of monolithic storage arrays -- that caused storage infrastructure to be so costly and so difficult to administer with any sort of efficiency.

Only the revolutionaries who dreamed that up were squelched by Compaq (and later HP) management. They were afraid that gutting the proprietary differentiators in their gear and providing a mechanism for common interoperability and manageability would enable the Chinese to come into the US market with their monolithic arrays, which would be loaded with proprietary value-add software features, and clean our proverbial clocks.

Managers vs. Innovators
The difference between the managers and the innovators was that the former lacked the faith in the consumer articulated by the latter. Consumers were simply not sufficiently aggravated by the cost and inefficiency of monolithic storage to actually change their infrastructure model. The time wasn't ripe for revolution. Another key difference was that the managers held the purse strings, which in politics or technology has a tendency to shape outcomes. So, ENSA went nowhere.

In the end, HP tried to disappear it the way that certain Banana Republic dictators disappear their opposition following an election. Instead of ENSA, we got SANs. Storage Area Networks weren't networks at all, only a bunch of monolithic arrays with simple physical layer attachment plumbing and protocols -- Fibre Channel.

Sticking with storage technology, as the outcome of the ENSA revolution was becoming evident (the reactionaries won), another revolutionary surge was shaping up between the traditionalists and the advocates of revolutionary change in the form of virtualization.

We saw this movement first in the storage world, with several upstart vendors appearing in the market at about the same time with different strategies for aggregating storage capacity and storage services from heterogeneous storage arrays, then serving as a software-based uber-controller that could divvy out storage to any app that needed it from shared pools (sort of an ENSA at the software level). DataCore Software continues to fight this fight, and IBM is also dusting off its SAN Volume Controller kit to deliver similar functionality.

The Virtualization Revolution
This revolution, however, failed to gain momentum at the time it was introduced, possibly because consumers were too busy trying to digest and make sense of SANs that weren't really SANs. Meanwhile, a similar conception of virtualization did become a meme in the server community, where the hardware components of competing server gear from different vendors were just as identical as the hardware components of storage kits from different vendors. When hardware becomes commoditized, virtualization advocates argued, it was time for revolutionary change.

Virtualization of workload wasn't anything new, of course. Mainframes had been doing it since the late 1970s. But most IT operators hadn't worked in DP (data processing, the previous moniker for the activity) and didn't know what a mainframe was, so it all seemed new. Good propaganda convinced everyone that instantiating applications and operating systems as virtual machines (VMs) atop commodity hardware was the next big thing, the revolution that would drive cost and complexity out of client-server computing. Adoption was encouraged by capabilities for supporting multi-tenant computing added by Intel to its CPU chips and by an economic disaster that forced firms to use any strategy they could find to bend the CAPEX cost curve in IT.

This revolutionary zeal around server virtualization put new pressure on storage, of course. Aggregating VMs onto fewer servers changed traffic patterns on networks, fabrics and storage. Hypervisor vendors, the revolutionary leaders in the virtual IT infrastructure, found storage to be an easy target to blame for all that ailed their programs and strategies: Applications were slow, blame legacy storage. I/O was randomized, slowing reads and writes, blame legacy storage. IT costs had not decreased, but rather increased with virtualization, blame legacy storage. Clearly, evil legacy storage vendors were the reactionary forces that needed to be brought into line with the new order. Rip and replace became the order of the day.

Software-Defined Storage Takes the Stage
Out with the old. In with the new. Enter software-defined storage. SDS was to storage what server virtualization was to application hosting, according to hypervisor vendors. It was a way to replace expensive, complex, hard-to-manage commodity infrastructure with something more elegant, simpler, and much more automated. Perfect for those shops that didn't have rocket scientists on staff to administer the storage resource or manage its operation, and better suited to handle the new I/O demands imparted by revolutionary VMs.

It sounded great to those who lacked the skills and knowledge to measure or understand that application performance issues rarely had anything to do with legacy storage, or that I/O logjams were the result of hypervisor computing itself.

The hypervisor vendors gave firms someone to blame for their own inefficiency, and in SDS (requiring an expensive overhaul of storage infrastructure) they offered a solution. Like contemporary revolutionary leaders, they demanded a little more sacrifice in order to realize the IT utopia.

I Just Can't Wait To Be King
Interestingly, before it even appeared as a storage model, SDS had been hijacked by the hypervisor vendors. Not surprisingly, each promoted their own flavor of SDS infrastructure in an attempt to ensure that their solution couldn't be shared by data from VMs created by rival hypervisors. One lesson that the server virtualization folks had learned from their historical precursor -- 1970s IBM -- was that it was good to be the king.

The SDS models advanced by the hypervisor vendors often reflected a lack of understanding of storage itself, of the impact of random I/O from multiple VMs all sending I/O down a common pipe, of cost-efficient strategies for replicating data between storage nodes, or even of the right way to use Flash memory to slow wear rates.

They especially eschewed storage virtualization as part of the SDS model, treating it like a bastard child they didn't wish to acknowledge. Such a technology would enable the development of a common storage resource pool, preserving investments in "evil legacy storage," that could be shared between competing hypervisor vendors and with non-virtualized workloads, too. That didn't pass the revolutionary litmus test, it seemed.

A Revolutionary Concept: Use What Works
This brings the story up to date. From where I'm sitting, there's nothing revolutionary about the current crop of IT revolutions. Counterrevolutionary that I am, it seems to me that the smart choice is to deploy whatever technology works to meet workload requirements in a manageable way, just as we've been doing all along. Not jumping on the bandwagon of every "new and improved" technology or "revolutionary meme" doesn't make you less competent or time-bound in your thinking or uncool. It makes you smart.

And that's what we need most of all in IT today.

About the Author

Jon Toigo is a 30-year veteran of IT, and the Managing Partner of Toigo Partners International, an IT industry watchdog and consumer advocacy. He is also the chairman of the Data Management Institute, which focuses on the development of data management as a professional discipline. Toigo has written 15 books on business and IT and published more than 3,000 articles in the technology trade press. He is currently working on several book projects, including The Infrastruggle (for which this blog is named) which he is developing as a blook.


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