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Amazon Cloud Flubs in Ireland

Amazon, which has had its share of outages (including one that lost customer data), recently had its network go down in Dublin. The company afterward issued a major mea culpa. That's Latin for "Oops, we goofed, and we're really, really sorry."

Like it did after another recent outage, Amazon went to great pains to explain what happened. Last time around, the outage was caused by a network configuration error, where traffic was routed to network connections incapable of handling it all. This time, it turns out an electrical problem -- a down transformer -- was to blame. Then another technical problem stopped a backup generator from kicking in. Without power, the UPSes quickly went down, and that was all she wrote.

Like Microsoft, Amazon is giving customers a rebate equal to 10 days of use, and promises to add more redundancy.

Posted by Doug Barney on 08/30/2011 at 12:47 PM


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