Easy ESXi Updates Removed From vSphere 4.1

While VMware users a slew of new features in vSphere 4.1, I still mourn the loss of the vSphere Host Update Utility. This nice Windows-based tool made it very easy to upgrade an ESXi host from one version to the next, as we did when we went from ESXi 3.5 to 4.0. It also made updating ESXi hosts with hotfixes a breeze as well.

With vSphere 4.1, the free installation of ESXi now dubbed vSphere Hypervisor does not have the Host Update Utility (see Fig. 1). It was part of the vSphere Client Install package as an option that would allow administrators to apply ESXi updates to the host as well as deploy an upgrade .ZIP file.

I have not received official confirmation why the tool wasn't included, but my suspicion is that it is to drive customers to purchase some form of vCenter Server and use Update Manager to keep the hosts up to date. Another reason might be that ESXi's command-line interface is no longer labeled "unsupported." Within the command-line interface, administrators can now use the esxupdate or vihostupdate utilities, but tThese are far less intuitive than the smooth operations of the Host Update Utility. For the free ESXi installations, it isn't exactly "supported" but at least it is not "unsupported." I expect it to be confusing, yet I guess this twisted mind of mine can make sense of this change of heart by VMware.

Host Update Utility

Figure 1. The Host Update Utility is nifty, but it's not in the new vSphere update. (Click image to view larger version.)

At VMworld 2010 I attended a session on ESXi. I asked the presenter, a VMware employee, what the technical reason was for removing the tool. I didn't get a clear answer, but he asked us if we would like to see it back. Of course I would, but I won't hold my breath. This is yet another setback in a series of cuts or dead-ends to free products from VMware, and I don't expect the trend to stop soon.

Do you miss the Host Update Utility? Share your comments here.

Posted by Rick Vanover on 09/16/2010 at 12:47 PM9 comments

Bulletin That Matters for ESXi Networking

If you are like me, it may seem that there is simply too much e-mail to keep track of. Here's one that caught my eye: an important product bulletin about a potentially urgent driver issue for ESX and ESXi installations that utilize a Broadcom interface with the BCM57711 chipset. This issue posted on HP’s Web site is applicable to VMware ESX and ESXi systems version 4.0 Update 1.

The basic issue is that the driver steps down the network queue depth to a value of 1 with the driver configuration that comes with this version of ESX and ESXi. The HP support document has steps to correct the issue, but this is concerning as it applies to a number of popular models of servers. Just from the HP line, this includes many of the ProLiant DL, BL and ML series systems.

The resolution is to use the esxcfg-module command to pass a new value to the driver’s running configuration. The HP support document points to a VMware readme file that has options to correct the running configuration for the driver instance loaded on the ESX or ESXi host. A reboot is required to make the change take effect and of course, a test environment would be a good idea to ensure that all functionality works as expected before you return each system to a cluster to host virtual machines.

To determine if the BCM57711 chipset is in use, there are two places to look on a host. The first is to look in the Network Adapters section of the vSphere Client for an ESX or ESXi host. The other options is to run “esxcfg-module –l” (the list parameter) and see if the bnx2x instance is loaded among all of the active modules. Fig. 1 shows a line of the esxcfg-module command with the list parameter, with bnx2 (non-effected controller) and e1000e (Intel controller) appearing in the list.

Running esxcfg

Figure 1. Listing the controllers using the esxcfg module. (Click image to view larger version.)

This is potentially a big issue and I’m going to get into testing right away to see if I have an affected system.

Have you made this tweak to your environment? Share your observations here.

Posted by Rick Vanover on 09/14/2010 at 12:47 PM3 comments

VAAI, More Than Just a Firmware Update

Now that VMworld is over, I can start the very long process of digesting all of the information from the show. One of the most important things I have been investigating is the vStorage APIs for Array Integration or VAAI (see my earlier post on VAAI). With vSphere 4.1, administrators can send a tremendous amount of work usually handled by the ESXi host to the storage processor.

At face value, it makes quite a lot of sense for this type of work to be done on the storage processor and may seem like an incremental software update. The hidden story here is that there is quite a lot of work that goes on behind the scenes to get this solution out the door.

The first release of VAAI includes three tasks that make use of an unused SCSI reserve command. Early adopters have been discussing what the first three commands would be, as well as what the next three commands will be to offload work from the ESX host. For example, NetApp's Rapid Cloning Utility (RCU) effectively did this for one task ahead of the VAAI movement. While first iteration has support for atomic test and set, clone blocks/full copy/xcopy and zero blocks/write same; there is quite the complicated affair to identify the next steps for VAAI. Each storage company will bring different ideas, capabilities and turnaround to the next line of features.

There is a very small list of storage companies in the initial wave of support: Dell's EqualLogic, 3PAR, NetApp, Hitachi Data Systems (HDS) and EMC. But even within that list, not every product is ready to go with a firmware update or shipping product at the release of vSphere 4.1. Some storage products do not support it currently, but will with upcoming firmware updates. A few products are available from day one, such as the HDS Adaptable Modular Storage 2000 (AMS 2000). In the case of the AMS 2000, existing installations had to implement a new firmware revision and new shipments after the release of vSphere 4.1 had support for VAAI.

VAAI brings amazing performance improvements for the virtualized environment. Dare I go out on a limb and make a recommendation that new purchases include arrays that support VAAI? The vSphere 4.1 upgrade is the (relatively) easy part; but getting a VAAI-supported array may be the harder part due to product lifecycles and maintenance windows on the storage processors.

We all can agree that VAAI is cool, but are there stumbling blocks to get there? Share your comments below.

Posted by Rick Vanover on 09/09/2010 at 12:48 PM2 comments

SnS Estimator a Hidden Jewel

Few things are more frustrating than surprise software maintenance costs, much less trying to get a handle on what these costs will be. The VMware Support and Subscription (SnS) offering is no exception, and many would say it's a clumsy experience compared to other software management offerings.

Did you know that on the VMware Website for your account, there is a tool that can give you an estimate of the costs of renewing the SnS offering? The estimator tool will calculate the SnS extension cost for a particular serial number, start date, service level and even specify the currency. It's located in the VMware customer account portal.

The SnS estimator tool can be critical for administrators to provide a good estimate for budgeting process, and more importantly can be a more direct process. Too many times, administrators are bogged down with working with resellers and VARs who have to access VMware for some assistance. I'm sure each of us had some sort of issue with any serial numbers that were upgraded from VI3 as well, which can complicate SnS renewals.

The estimator is focused on base vSphere product licenses, and doesn't appear to have options for the newly announced pay-per-VM options for certain workloads.

Managing the SnS process is unfortunately one of the not-so-glorious aspects of virtualization administration, but it needs to be done. This will ensure the environment is correctly licensed, supported and ready for upgrades from VMware. I can't say if SnS management is easier through the reseller channel or directly with VMware, as I've heard complaints on both ends from big and small organizations.

What are some of the tricks you employ for managing your VMware SnS account? Share your comments here.

Posted by Rick Vanover on 09/07/2010 at 12:47 PM0 comments

SUSE Linux Enterprise Server with vSphere

One of the things that I try to do at VMworld is catch a piece of news or an announcement that really makes me stop and ponder. Today, Novell and VMware announced that an installation of Novell's SUSE Linux Enterprise Server (SLES) is now included with each vSphere purchase at the Standard level or higher. Essentials and Essentials Plus are not part of this program. If you have made a vSphere purchase between June 9, 2010, and now, any eligible products are included. The SLES for VMware installations are available now for download from Novell, not from VMware. Registration is required and it is not actively tied to a VMware account.

I had a chance to discuss this with two directors from Novell: Richard Whitehead and Ben Grubin. I was a little skeptical of the announcement. Primarily, this seems to be the start of another peculiar technical relationship. The most peculiar is the Microsoft and Citrix relationship, one that I have always referred to as "co-opetition." This Novell and VMware announcement puts an enterprise-class Linux distribution easily in the hands of today's installation base. My questions for Novell then rolled into some of the more ongoing aspects of this news.

Any time something is free, I stop and think of receiving a free puppy -- free now, but it could lead to a lot of work later. I questioned Novell on the support of the SLES installations that are included with vSphere. The level one and level two support functions of the SLES for VMware installations are provided by VMware. Level three SLES for VMware support does go through Novell directly, but in both scenarios the support is executed for installations that have an active Support and Subscription (SnS).

What is not entirely clear is what customers who have their SnS delivered through a channel partner. Many customers opt to have Hewlett Packard, Dell, and others provide VMware support directly. These arrangements can escalate to VMware, but each channel partner may deliver or transfer the SLES for VMware support differently. The active SnS subscription also entitles the SLES for VMware installation for operating system updates.

While I see this is important news, I'm not entirely sure what impact it will have on the typical virtualization environment running vSphere. My virtualization practice keeps me in the Windows Server space, yet if I needed a Linux distribution; the SLES for VMware option is one that I would consider. It can awkwardly impact any cost allocation or chargeback, but nonetheless no cost translates well.

How does the SLES for VMware news stir any reaction for you and your virtualization practice? Share your comments here.

Posted by Rick Vanover on 09/02/2010 at 12:47 PM2 comments

VMworld First Thoughts

I'm trying to focus on the core virtualization and supporting technologies here in San Francisco. Generally speaking, Mondays and Thursdays are days where you can try to squeeze in other things. Tuesdays and Wednesdays are very content-heavy days. There were a few sessions that I took in today outside from the base set of virtualization.

One of the events I attended was about the new Nimbula Director. As it exists today, Nimbula is based on the KVM hypervisor and is a hybrid cloud solution. This is ironic, at face value, as the founders worked on the team that developed the Amazon EC2 cloud. The hypervisor base will expand, but that isn't really too important. Nimbula Director is a hybrid cloud solution that presents a management dashboard that can manage an internal cloud and public clouds such as Amazon EC2 servers running as Amazon Machine Images (AMIs). Hybrid cloud architecture is an emerging science, of sorts, but what stood out to me is Nimbula's approach to permissions and policies. Frequently, many off-the-shelf solutions have products that don't allow the security policy to supersede the permissions model. In the VMware world, there are solutions like HyTrust that can allow this to happen. Nimbula is on the right course in taking the totally fresh perspective to the permission model and infrastructure policies.

Another session I attended was on extreme scale out with the HP Performance Optimized Datacenter (POD). The HP POD is effectively a small datacenter contained in either a 20- or 40-foot-long box. This box was initially built into industry standard shipping containers for the generation one (G1) pod, but the generation three (G3) pod is slightly modified from the traditional shipping container to allow for better airflow management, access and accommodate additional length. In this box, there can be up to 22 racks that are fully controlled, monitored and managed through HP technologies. There is a professional services component for this product, but the capacity on demand is mind-boggling. In a typical fully populated POD, there can be capacity for up to a half-million virtual machines. The underlying technologies of the POD include MDS storage, which doesn't put hard drives facing the front bus. The drives are installed along the depth dimension and are on slide-out trays to increase density. The server solution is the ProLiant SL series. Customers can get partially populated PODs or mix other vendor hardware. Overall, getting my head around extreme scale is exciting but can be tough to fit outside of the traditional datacenter.

As VMworld switches into high gear this week, be sure to follow my Tweets at @RickVanover for notes of what is going on, photos and video from my journey. If you are at the event, track me down or just start shouting "Hey Now," and say hello.

Posted by Rick Vanover on 08/31/2010 at 12:47 PM4 comments

The 5 Things I Love About VMworld

Next week is the big event. VMworld will return once again to San Francisco and connect the entire virtualization community together. This will be my third trip to VMworld, and I'm quite excited. While I am saving my snarky post about the five things I dislike most about VMworld for later this week, here are five things that I like best about VMworld:

  1. Community. I don't exactly know why or how, but virtualization "just gets" the whole technology community thing. Virtualization is unique among the greater IT landscape in that we have a passionate blog network, podcasts, events such as VMworld, colorful Twitter personalities and a common desire to tie all of these social media strategies together. Having these entities manifest themselves at a big event, such as VMworld, is a real treat.

  2. Partners. VMworld does a good job of effectively bringing every partner into one room in the Solutions Exchange pavilion. This is a good way to get a feel for what's out there when the Internet isn't enough.

  3. Sessions. Most sessions are presented by leaders in their field, and I've enjoyed almost every one I've ever attended. Here's a little secret on the sessions: VMware is very stringent on the quality assurance aspect of the presentation format. Sure, there is a what you can and cannot say aspect to it, but also a very professional and effective communication strategy.

  4. Variety. As I have stated before, and anyone whom has attended will say, VMware is not like a training class for a specific product. There is no "deliverable" that you walk away with, but what you do experience is a sampling of every aspect of your infrastructure (beyond virtualization). This can come in the form of conversations with people in similar situations. Everyone walks away with something positive from VMworld.

  5. Fun. VMworld has fun as part of the agenda. This can be the VMworld party, which will have INXS performing this year, vendor parties or even exhibit floor swag. I'm not one to take much notice of swag, but every year someone will provide some form of promotional material that is pretty cool. I've amassed a boomerang, ocarina, water bottles, T-shirt apparel for any occasion and an endless score of USB flash drives.

VMworld is what you make of it, and you can benefit from all of the above as an attendee. If you will be there, I encourage you to go out and take it all in! I'll be there, and if you want to meet me be sure to stop by a Tweetup (or SmackUp) for the Virtumania podcast crew. It's Sept. 1 at 1 p.m. at the Veeam Booth (#413). Register for the event at Twtvite.com.

What do you like most about VMworld? Share your comments below.

Posted by Rick Vanover on 08/24/2010 at 12:47 PM3 comments

The 5 Things I Hate About VMworld

Two days ago, I threw out my five favorite things about the VMworld conference. As promised, here is my snarky collection of five things I dislike. Anyone who has attended will likely agree with one of more of them. A big event like this can never make everyone entirely happy, but it sure is fun to complain every now and then:

  1. Buzz. There is so much buzz leading up to VMworld, and this is not just VMware buzz. The entire partner ecosystem feels the collective obligation to make some form of announcement during the event. Now, I am even seeing companies making announcements before the event. I am bombarded with information about upcoming product announcements and briefing requests that it is simply unmanageable. The unfortunate consequence is that I have to try to prioritize what events, briefings or announcements are going on this time of year.

  2. Location. I've critiqued this before, but I would really love to see a VMworld event somewhere other than in the western U.S. Previous events have been in San Diego, Los Angeles and Las Vegas. My suspicion is that San Francisco will reign as the host city for some time for the U.S. event due to logistical support from Palo Alto. I don't have a problem with San Francisco, I just would prefer variety. Heck, maybe I'll start going to the Europe event instead!

  3. Scheduling. My issue isn't so much scheduling with the sessions, but trying to squeeze it all in! There is so much to do beyond the sessions, and there are great opportunities to meet amazing people. It isn't uncommon to be double or triple booked and have to decide whether to go to an event to meet Steve Herrod or another one with Paul Maritz. This pressure is somewhat relieved this year, as Monday is now a full conference day.

  4. Connectivity. I suppose that anytime you put over 10,000 nerds in a confined space, it will be difficult to deliver Internet access via any mechanism. The wireless access has historically been less than reliable and mobile phone users report the same. In 2008, my Sprint wireless broadband device was rock solid. We'll see how my Droid X phone does at the show.

  5. Venue. I'll admit that I am effectively insatiable here. Partly because I generally prefer to avoid crowds in very tight spaces, but also because I feel that there can be more facilities with more natural transitions from one event type to another, such as the general session to breakouts. This based on events at other facilities (again with point #2) that seem to do this better. The 2008 event in Las Vegas at the Venetian was okay by my scrappy scorecard, even in spite of the smoke from the casinos. The 2009 event at the Moscone Center was a little less than okay, but I do prefer San Francisco over Las Vegas.

This gripe list is not meant to discredit the hard work that scores of VMware employees, partner companies, event planners and facility personnel put forth on the event. If I really had issues with VMworld, I wouldn't go. What rubs you wrong about VMworld? Share your comments below.

Posted by Rick Vanover on 08/24/2010 at 12:47 PM3 comments

How Close Should You Monitor IOPs and Datastore Latency

I believe virtualization rolls in circles of sorts. When we got started with virtualization we were focused on squeezing in enough memory to consolidate the workloads we wanted, new processors that came out with more cores with a better architecture caused us to architect around them and then we zeroed in on storage.

With storage, we definitely need to be aware of IOPs and datastore latency. But, how much? You can turn to tools to identify problems with latency, such as VKernel's free StorageVIEW. But where do you really look for the latency? Do you look at the storage controller (if it provides this information), do you look at the hypervisor with a tool like StorageVIEW, or do you look in the operating system or application to get this data? With each method, your mileage may vary, so you may want to be able to get them from each measure -- your results surely won't be exactly the same all of the time.

IOPs are something that can give administrators headaches. Basically, a drive is capable of an IOP rate that is pooled together for all of the hard drives in a pool, whatever the technology may be. So, if you have 12 drives spinning capable of 150 IOPs, you can extend 12X150 IOPs up to 1800 IOPs for that collection of disk resources. Very many other factors are involved, and I recommend reading this post by Scott Drummonds on how IOPs impact virtualized workloads, as well as other material on the Pivot Point blog.

For the day-to-day administrator concerned with monitoring the run mode of a virtualized infrastructure, do you look at this all day long? I'll admit that I jump into the datastore latency tools when there is a problem and my biggest issue is that application owners can't give me information about the IOPs of their applications. Getting information about read and write behavior also is a challenge.

How frequently do you monitor these two measures and how do you do it? Share your comments here.

Posted by Rick Vanover on 08/19/2010 at 12:47 PM4 comments

Citrix, Free Software and Virtualization

For virtualization administrators, there are a lot of free things out there today. But how much you can do with all of this free stuff becomes harder to see. Citrix takes a different approach, however. I have long thought that the Citrix virtualization offering for virtualizing server infrastructures with XenServer has been the best free offering among free ones from Microsoft, VMware and Citrix. I'll go out on a limb and say XenServer is easier to set up than Hyper-V; you can flame me later on that.

The free stuff topic is one of the most passionate topics I deal with as a blogger and in my community interaction. All the time I receive e-mails and talk with administrators who want to get started with virtualization (I volunteered free help!), yet don't have the resources like other organizations. Inquiries frequently come from non-profit, educational or government installations that are very small and are run by people who have to balance everything on their own. In these situations where I volunteer help, the question usually ends up to be, which free product do I end up using?

When it comes to a server virtualization offering for most datacenter consolidation offerings, I usually end up recommending Hyper-V or XenServer simply out of the features offered. VMware isn't even in the conversation other than me saying, "I really know how to do it this way, but you can get a lot more out of the free offering from either of these two."

Citrix continues this trend with the release candidate of XenClient. The XenClient Express product is a type 1 client hypervisor for laptops. It was released in May and the second release candidate will be out later in 2010.

Recently, I had a chance to chat with Simon Crosby on the Virtumania podcast, episode 23. Simon gave a great overview of some XenClient use cases as well as how each use case can roll in a number of different technologies. Simon also shed some light on the frequently confusing Microsoft relationship with Citrix. Their relationship has been unique for over a decade, and I've settled on calling it "co-opetition" between the two software giants.

What is clear is that Citrix is still a player in the virtualization space. Whether it be new innovations such as XenClient, a strong XenServer offering, or the robust display protocol HDX; Citrix will drop in solutions across the stack. For me, it means I get some lab time with XenClient.

Have you tinkered or read about XenClient? If so, share your comments here.

Posted by Rick Vanover on 08/17/2010 at 12:47 PM1 comments

VMware is Not the Novell of Virtualization

The old saying that history repeats itself does indeed manifest itself in the IT realm. Recently, I read Brandon Riley's Virtual Insanity post where he asks: Is VMware the Novell of Virtualization?

Virtual Insanity is a blog I read frequently. Regular contributors include a number of VMware and EMC employees. Now that the transparency topic is out of the way, let's talk about the whole idea that VMware is acting like Novell years ago when NetWare was pitted against Windows NT. A consultant working with me back in the mid 1990s when I was mulling going to Windows NT for file servers asked me, "Why would you replace your file server with an inferior product?"

That was so true then, technically speaking. NetWare 3 and 4 back in the day offered file server functionality that still to this day is not matched by the Microsoft offering. Don't believe me? Look up the NetWare flag command and see if you can do all of that with a Windows file system.

When it comes to virtualization, will Hyper-V or some other virutalization platform supercede VMware whom currently has the superior product? My opinion is that this will not be the case.

VMware innovates at a rate not seen by the fallen hero in NetWare and other products who may have "lost" the Microsoft battle. I will concede that innovation isn't enough, but I see the difference-maker is the greater ecosystem of infrastructure technologies which are moving at this same rate. Whether this be cloud solutions, virtual desktops, server virtualization or virtualized applications; the entire catalog becomes solutions that make technology decisions easy for administrators. Couple the superior technology with that decision, and I think the case is made for VMware to not have a similar fate as Novell.

Where are you on the fate of VMware and a sense for the history of NetWare? Share your comments here.

Posted by Rick Vanover on 08/11/2010 at 12:47 PM14 comments

How Much Hype is Too Much for VMworld?

One of the most definining community aspects of virtualization is manifested annually at VMworld. This year in San Francisco, I am particularly intrigued about what is coming. Partly because I am still somewhat surprised and perplexed that vSphere 4.1 was released somewhat close to the upcoming VMworld conferences.

I am perplexed because VMware has historically strived to have the conferences center around a major announcement. Since vSphere 4.1 was recently released, the major announcements will presumably be about "something else." The enticement is definitely enhanced with social media sites such as Twitter. VMware CTO Steve Herrod recently tweeted, "Most announcements I will have ever done in keynote!" Coming into this conference, I don't have any direct information about what the announcements may be, which piques my curiosity.

What value are announcements anyway? In 2008's VMworld, VMware announced and previewed vSphere, yet we patiently held on until May 2009 for the release. An announcement lacks the immediate relevance to most of the virtualization community, but definitely helps shape the future decision process for infrastructure administrators. Larger, more rigid organizations may keep a "minus 1" level of version currency. Others organizations may work aggressively to engage in pilot programs and be on the cutting edge of the technologies. The organizational tech climate truly will vary from customer to customer among the VMworld attendees. What I don't want to do with announcements -- or, more specifically, the anticipation of announcements -- is to build up too high of an expectation.

Make no mistake, I look forward to VMworld more than any other event that I participate in. What will VMworld be for me this year? Hopefully fun, informative and community-rich! Hope to see you there!

Posted by Rick Vanover on 08/10/2010 at 12:47 PM0 comments

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